Plans, Research, and Training Bureau
215 East 7th Street
Des Moines, Iowa 50319

Vision, Values & Mission

VISION:

"Excellence in Service and Protection All Ways"

DEPARTMENT VALUES:  I.P.T.C.S.

I:    Integrity: Honest to ourselves, department/division, family ~ Seeking Justice

P:    Pride/Professionalism:  Pride in ourselves, our profession, our appearance, and our Department/Division.  Professionalism through education, training, and equipment.

T:    Teamwork:  Within our Division, Interdepartmental, and between management and employees.  Work together for the betterment of the whole.  Be loyal and considerate of peers, superiors, and the organization.

C:    Committment: Through excellence in our work, loyalty/trust, work ethic, and family.

S:    Service:  Our customers are #1!   They include:  The Public, Governor and Staff, Local Law Enforcement, County Attorney's, Fire Service Personnel, and State Personnel and Legislators.

MISSION:

"In partnership with the people of Iowa, with integrity, pride, professionalism provide services for all people promoting public safety and enhancing the quality of life."

Main Phone Number: (515) 725-6275
Applicant Phone Number: (515) 725-6278
Toll Free Applicant Phone Line: (866) 895-2457
Fax: (515) 725-6274