Services are provided through the Bureau's Field Programs, Certification Program, Business and Industrial Program, Conferences, and Technical & Support Programs. In Fiscal Year 2006 (July 1, 2005 to June 30, 2006), the Bureau conducted 1,090 classes (through courses, workshops, symposiums, and conferences), with 19,640 students attending. The Bureau also held 199 certification examination sites, providing 3,535 examinations for various professional certification levels.

In April 2005, the Bureau received "re-accreditation" from the International Fire Service Accreditation Congress (IFSAC). IFSAC is a peer driven organization that accredits training entities that provide professional certifications based on National Fire Protection Association standards. The Bureau is now accredited to issue professional certification for the following eleven levels:

• Fire Fighter I & II
• Driver/Operator for Pumping & Aerial Apparatus
• Hazardous Materials Awareness & Operations
• Fire Instructor I & II
• Fire Officer I & II
• Fire Inspector I

The Fire Service Training Bureau is committed to meeting the needs of Iowa's fire service by emphasizing up-to-date, recognized training, partnerships with the community college districts, as well as in-house training opportunities.

Randy Novak is the Bureau Chief of the Fire Service Training Bureau. The Bureau is part of the State Fire Marshal Division of the Iowa Department of Public Safety. Randy serves as the administrator of the state fire training system in Iowa. He previously worked at state fire training systems in Oklahoma, Maryland, and Illinois. He also taught in a fire-related academic program in Kentucky. His fire service career started in update New York in 1975. He has both volunteer and career fire service experience.

All photographs are the property of the Iowa Department of Public Safety. No use or rebroadcast is allowed without the written consent of the Department of Public Safety.